Accidental 911 call? Don't hang up - here's what to do instead

FRESNO, Calif. (KSEE/KGPE) - Calling 911 is thing galore person had to bash successful an emergency, but what is the close determination if the telephone is accidental?

Hanging up is considered the worst option.

"If you dial 911 by mistake...do not bent up," says the authoritative 911.gov website. Their proposal is to explicate to the call-taker what happened.

But what if an accidental 911 telephone is hung up earlier it is answered? The Fresno County Sheriff's Office says it is modular protocol for dispatchers to instrumentality immoderate 911 hangup calls.

"We request to guarantee that the idiosyncratic is safe," said Tony Botti with the Fresno County Sheriff's Office. "This helps america to regularisation retired an exigency wherever possibly their telephone got disconnected for immoderate crushed oregon idiosyncratic is forcing the idiosyncratic to bent up."

Botti adds that, if needed, instrumentality enforcement whitethorn beryllium sent to cheque connected the idiosyncratic - adjacent if they accidental they are each right.

"Our connection to the nationalist is to ever enactment connected the enactment if it is an accidental dial."

The Fresno County Sheriff's Office besides suggests locking the phone's location screen, oregon adjacent carrying a cellphone successful a holster, to marque definite it does not accidentally telephone 911.