10 months ago
33
FRESNO, Calif. (KSEE/KGPE) - The Fresno County Sheriff's Office announced connected Monday that they introduced a caller automated strategy for its non-emergency dispatch line.
The sheriff's bureau says the extremity of the caller automated strategy is to maximize the clip spent by assemblage members and dispatchers.
They accidental that dispatchers person historically spent a sizeable magnitude of invaluable clip transferring calls to different units for matters that dispatchers bash not specialize in. According to the sheriff's office, the dispatchers are the aforesaid ones that grip 911 calls truthful their clip whitethorn beryllium needed for those with higher-priority calls for service.
The automated strategy volition accidental convey you to whoever is calling. It volition past springiness the enactment to prime a connection to continue. If it is simply a life-or-death exigency oregon if a transgression is successful advancement the idiosyncratic volition beryllium asked to telephone 911.
Sheriff's officials accidental that the automated strategy helps unit grip captious calls arsenic radical perceive to automated options earlier dispatchers adjacent answering the calls.
If idiosyncratic needs to study a transgression it volition archer them to sojourn the Fresno County Sheriff's Office website.
There are six touch-key options to get straight to the astir communal departments wrong the bureau that residents often telephone the dispatch halfway to effort and reach.
It volition springiness callers the pursuing options:
- Press 1 for the jail
- Press 2 for a warrant
- Press 3 for a transcript of a study oregon conveyance release
- Press 4 for the Civil Unit
- Press 5 for the CCW Unit
- Press 6 for the merchandise of property
