PG&E says its new payment dashboard has problems

FRESNO, Calif. (KSEE/KGPE) - A caller update to PG&E's online outgo portal has near immoderate customers experiencing method issues and mistake messages portion trying to wage their bills online.

YourCentralValley.com has been told astir customers incapable to wage their bills electronically, with immoderate receiving mistake messages that authorities "something went wrong" with a fig to telephone listed below.

In a connection sent connected Friday, PG&E says they are alert that immoderate customers are experiencing method difficulties with their caller online relationship and the inferior is "working to hole these issues."

We are upgrading our website to amended our wide online lawsuit experience.

Anyone who is experiencing problems paying their PG&E measure online tin interaction the utility's lawsuit enactment squad astatine 877-660-6789. Those who privation to wage by telephone should telephone 877-704-8470.

The vigor supplier adds that portion online payments are unavailable, it volition not complaint precocious fees, and work volition not beryllium disrupted owed to non-payment.