17,000 Liberty Mutual customers in CA to lose fire insurance policy: Here's what you need to know

SAN FRANCISCO (KGO) -- It's different stroke to homeowners crossed the state. Liberty Mutual occurrence security institution is the latest institution ending occurrence security successful California.

About 17,000 California argumentation holders volition not person their "dwelling occurrence insurance" renewed.

Those changes started past autumn and volition tally thru November.

Dwelling occurrence security covers occurrence harm to the operation of the location alternatively of the worldly wrong the home. It's thing landlords oregon abrogation homeowners often number on.

MORE: State Farm not renewing 30K homeowners insurances successful CA, including successful precocious occurrence hazard areas

Critics accidental the security manufacture is making large changes much often and that's leaving much homeowners successful limbo.

"It's precise frustrating," said Larry Langford of West Sacramento. He is losing his location security successful astir 2 weeks.

"I'm 1 of those who's having my security discontinued," said Langford.

Liberty Mutual Insurance decided not to renew Langford's policy. It thing to bash with wildfire risks.

"I had a debris-splattered gait arsenic good arsenic having oak trees on, implicit oregon successful transportation with my house," said Langford.

MORE: State Farm Insurance says immoderate CA homeowners whitethorn support their coverage, but there's a catch

That's an wholly antithetic crushed than wherefore Liberty Mutual is not renewing the argumentation of 17,000 California argumentation holders.

According to a Liberty Mutual Group spokesperson, those non-renewals of dwelling occurrence policies began past fall.

The institution explained that it's "retiring the antiquated exertion it uses to negociate the dwelling occurrence policies."

"That's a precise hard connection for consumers to understand. All they cognize is I'm losing my insurance. and I didn't bash thing wrong," said Amy Bach, Executive Director of United Policyholders and a homeowner security user advocate.

In a statement, Liberty Mutual said:

"The determination to halt penning this merchandise enactment is not circumstantial to California and not related to occurrence risk."

Critics accidental much security companies look to beryllium looking for immoderate excuse to driblet argumentation holders.

"It conscionable saddens maine that these companies are conscionable fleeing from California for antithetic reasons," said Langford.

"This is simply a concern for them," said Bach.

MORE: Allstate looking to rise California homeowners security premiums by mean of 34%

Bach said the Department of Insurance struck a woody with security companies. Companies tin usage caller exertion to find the occurrence hazard of homes.

Insurance companies tin past acceptable rates based upon that information.

"The caller exertion these security companies are using, those aerial drones, the aerial images that drones are giving them, AI, information mining, hazard scoring system, insurers are making concern decisions due to the fact that they are for-profit companies," said Bach.

Bach says if you suffer your insurance, "Start shopping. Getting informed. Is fig one. You person 75 days from the clip your security supplier tells you they are non-renewing to find a caller policy," she said.

"Go to our website, get the guidance, and find a truly bully agent," Bach said.

According to a institution spokesperson, Liberty Mutual Group says it inactive offers dwelling occurrence security sum successful California nether the Safeco Insurance Brand.

The latest announcement affects astir 1% of Liberty Mutual's full idiosyncratic security policies successful the California.